Hope Anchor, Nurturing Growth, Empowering Futures.
Disability support that actually shows up, for you, your family, and your future.
- The Hope Anchor Way -
Our Motive
We started Hope Anchor Care because we’ve seen first hand how much of a difference the right support can make and how devastating it is when that support falls short. Having worked in the industry for multiple years, we’ve witnessed people being left with workers who were disengaged, inexperienced, and simply just showing up physically. That wasn’t good enough for us. Every person deserves someone who genuinely cares about their growth, their happiness, and their future, and that belief is the foundation of everything Hope Anchor Care stands for. That’s the reason Hope Anchor Care exists because when you’ve seen the difference that genuine care makes, you can’t just stand by and do nothing.
Our Approach
At Hope Anchor Care, everything we do starts with the individual. We’re not just another provider, we genuinely care about the people we support and the families behind them. Every support worker on our team is experienced, compliant, and most importantly, someone who truly wants to make a difference. We don’t just place anyone, we take the time to find the right match, because we know a support worker becomes a consistent and meaningful presence in someone’s life.
Consistency is at the heart of what we do. Whether it’s supporting someone with autism who thrives on routine, or simply being a reliable face that someone can count on, we show up, every time. We set real goals with our participants, whether that’s building independence, picking up a new skill, staying active, or simply feeling more confident in their day to day life. And because we know that a happy, supported family creates a better environment for the participant themselves, we make sure families feel heard, reassured, and part of the journey too.
At the end of the day, our success isn’t measured by checkboxes, it’s measured by the genuine growth, happiness, and independence of every single person we support.
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Co Founder
Hi, I'm Glen! Years of working alongside people of all ages and abilities has taught me that good support isn't just about knowledge, it's about showing up with patience, consistency, and a genuine care for the person in front of you. From supporting children with ASD, ADHD, and complex behaviours to walking alongside older individuals on their own journeys, my focus has always been the same, building real trust and real connections. That's what Hope Anchor Care is built on, and it's what drives everything we do.
My years of working alongside people of all ages and abilities has taught me that good support isn't just about knowledge, It’s about showing up with patience, consistency, and a genuine care for the person in front of you. From supporting children with ASD, ADHD, and complex behaviours to walking alongside older individuals on their own journeys, my focus has always been the same, building real trust and real connections. That's what Hope Anchor Care is built on, and it's what drives everything I do.
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Co Founder
Hi, I'm Hansel! As Co-Founder of Hope Anchor Care, with a background in psychology and years of experience in the field, I've had the privilege of working closely with people across a range of needs, including ASD, Prader-Willi Syndrome, and much more. My journey into psychology was never just about academics, it grew from a genuine curiosity about mental health and a deep desire to show up as the most informed and empathetic person I could be. I've always believed that the more you understand, the better you can truly serve. What moves me most is seeing people grow, gain confidence, and embrace life in ways they never thought possible; those are the moments that remind me why Hope Anchor Care exists. My goal is simple: to provide the best possible support while helping families and communities become more educated and aware about disability, because everyone deserves to be truly understood.
My background in psychology runs deeper than just qualifications, it comes from a genuine passion for understanding people and a commitment to showing up as the most informed and caring person I can be. Having worked with individuals across a range of needs, including ASD and Prader-Willi Syndrome, I’ve learned that meaningful support starts with truly getting to know the person in front of you. My goal has always been the same - to help people feel understood, grow in confidence, and live life on their own terms.
Our services
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Community Access
Getting out and experiencing life shouldn't be a luxury, it should be something every person gets to enjoy.
We take our participants to real places, real events, and real experiences across Melbourne. From race days to local outings, we're right there alongside you, making memories and building confidence one adventure at a time.
Community access support for self-managed and plan-managed NDIS participants in Melbourne.
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Assistance with Daily Life
From morning routines to household tasks, we're here to help with the everyday things that make a big difference.
Our support workers assist with personal organisation, meal prep, cleaning, and anything else that helps NDIS participants live comfortably and confidently at home in Melbourne.
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Social Skills Development
Building social confidence starts with feeling safe, welcomed, and understood. Our social skills development support helps NDIS participants build communication, confidence, emotional regulation, and connection through play, community access, and everyday interactions.
With patience, kindness, and encouragement, participants are supported to express themselves, build friendships, try new environments, and feel more comfortable in social settings.
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Personal Care
Everyone deserves to feel comfortable, respected, and cared for, and that starts with the little things.
Our personal care support is delivered with warmth, patience, and genuine dignity at every step. Whether it's help with hygiene, grooming, dressing, or other daily personal needs, our team show up as someone you can truly trust.
Personal care support for NDIS participants across Melbourne, delivered the way it should be, with heart.
Transport
Assistance with Education
Companionship
Routine Management
Appointments
Respite/Short term Accommodation
Social Activities
Meal Time Preparation
What Families & Participants Say
Hansel has made such a difference in my son’s life. He’s usually quite shy and reserved, but Hansel has built such a genuine connection with him that he now feels completely comfortable and actually looks forward to seeing him each time. It’s been so nice to see him grow in confidence and enjoy getting out and trying new things, especially as he’s always been quite anxious around other people. I couldn’t recommend Hansel and the team enough.
— Sarah Mathews, ParentMy son has ASD and can find it difficult to connect with new people, but the team took the time to get to know him and build trust at his own pace. They genuinely care, encourage his independence, and involve him in activities he enjoys. Seeing him come home happy, more confident, and excited to talk about his day means so much to us
— Parent of Participant Hansel and Glen have helped me get out of my comfort zone and try new experiences. They are friendly and easy to talk to. I've made great memories, learned new skills, and gained confidence in myself. They're always there when I need them, and I know I can count on their support.— Sam, ParticipantIt all begins with a little bit of hope…
Phone
Glen Shajan - (+61) 431 561 542
Hansel Jacob - (+61) 424 854 494